Report No. 045 Review Desk: Companions Filed Updated Last checked
Candy AI Review (2026): Is It Worth $13.99 a Month?
Is Candy AI worth $13.99 a month, $163.88 in year one, or $47.88 a year? What 100 tokens buy, the 24-hour refund rule, training use of chats and age checks.
Quick answer
Candy AI is worth it if you mainly want unlimited chat with a character you design. The monthly plan costs $9.99 for the first month and $13.99 after that, $163.88 for the first year; the yearly plan cuts that to $47.88, one of the lowest yearly prices on our companions desk. It is not worth it for heavy photo, call or video use: its 100 monthly tokens are small and it does not publish what each action costs. Checked .
Tool page: Candy AI facts · Visit candy.ai ↗ (opens in new tab)
At a glance
- Candy AI's yearly plan costs $47.88, which is $3.99 a month.
- A first year on Candy AI's monthly plan costs $163.88.
- Every Premium plan includes 100 tokens a month; Premium Plus includes 330.
- Refunds apply only within 24 hours, on card payments, with 20 tokens or fewer used.
- Candy AI keeps account data for up to 3 years after your last activity.
Candy AI
One of the lowest yearly prices and a detailed character builder, with a small token grant and chats that may train models.
- Official site
- candy.ai
- Free tier
- 5 messages, 1 custom character, 1 imageHelp center: free users (opens in new tab), checked
- From
- $3.99/month billed yearly ($47.88) (Monthly $9.99 first month then $13.99; 3-month $26.97; Premium Plus tier adds tokens)Price page (opens in new tab), checked
- Best for
- Budget companion with photos
- Platforms
- Web
- Customization
- Builder sets ethnicity, age range, eyes, hair, body, personality, voice and hobbies.
- Memory
- Says it remembers preferences; Premium Plus has 20 memory slots; memory ties to the active chat.
- Photos, voice and calls
- Images, voice messages, voice calls (beta), and short videos made from generated images.
- Content rules
- Subscriptions page lists 18+ images and videos on every Premium plan; bans CSAM, minor-like content, deepfakes, celebrity impersonation, illegal content.Price page (opens in new tab), checked
- Credits and tokens
- 100 tokens/month (Premium Plus 330) for images, video, voice messages, calls, custom AIs; chat unlimited.Help center: tokens (opens in new tab), checked
- Privacy and training
- Chats may be de-identified to train AI models; account data kept up to 3 years after last activity.Privacy notice (opens in new tab), checked
- Age verification
- Self-declaration of 18+ at entry; may add more checks per local law.Underage policy (opens in new tab), checked
- Cancellation and refunds
- Access to period end; refund only within 24 h, card payments, 20 tokens or fewer used; EU/UK 14-day right.Terms, sections 9 and 10 (opens in new tab), checked
- User reports
- No public reviews found; Trustpilot profile removed for guideline breach (third-party).
- Last checked
- by Margot Vale
Strengths
- Low yearly price per month
- Detailed character builder
- Voice calls and video clips
- Clear written refund rule
Weaknesses
- Chats can be used for model training
- Narrow 24-hour refund window
- Only self-declared age check
- Small monthly token grant
How we compared
We read Candy AI’s subscriptions page, homepage FAQ, terms of service, privacy notice and underage policy on 27 October 2026. Its help-center articles returned an error to our reader that day, so the free-tier, token and Premium Plus figures are from our check on 23 October 2026. The fact sheet above and the check log at the end of this report list each page and the date we read it.
We judged Candy AI on the nine dimensions of our companions desk: customization, memory, photos and voice and calls, content rules, credits and tokens, privacy and training, age verification, cancellation and refunds, and user reports. For a “worth it” question, the real cost of a month weighs most, so we worked out what the plan and its tokens buy. Every sum below shows its arithmetic.
Where Candy AI does not publish a figure, we write “Not stated” and do not guess. Where we use a third-party figure, such as the token cost of an image, we mark it as third-party. Candy AI is sixth of seven in our full companion ranking. Our Candy AI pricing guide covers each plan in more detail, and our methodology page explains the process.
What does Candy AI cost?
Candy AI sells one Premium subscription on three billing terms. The subscriptions page lists the same benefits for each: your own AI girlfriends, 18+ images, 18+ videos, a “full live action experience”, unlimited text messages and 100 tokens a month.
| Plan | Price per month | Billed | First-year cost | Tokens a month |
|---|---|---|---|---|
| Free | $0 | Nothing | $0 | None (5 messages, 1 character, 1 image) |
| 1 Month | $9.99 first month, then $13.99 | Monthly | $163.88 | 100 |
| 3 Months | $8.99 | $26.97 every 3 months | $107.88 | 100 |
| 12 Months | $3.99 | $47.88 a year | $47.88 | 100 |
| Premium Plus | Not stated | Not stated | Not stated | 330 |
The first-year sums are ours. Monthly: $9.99 + (11 × $13.99) = $163.88. Quarterly: 4 × $26.97 = $107.88. The yearly plan saves $116.00 against monthly billing. All plans renew automatically for the same price and term, and the charge shows as EverAI on your bank statement. The subscriptions page lists Apple Pay, Visa and Mastercard, and the homepage adds crypto.
What do 100 tokens buy?
This is the weak point. Chat is unlimited, but images, video, voice messages, calls and new custom companions all draw on the same 100 tokens. Candy AI does not publish the token cost of any single action. Its homepage says only that more detailed companions use more tokens.
| Action | Token cost | Source |
|---|---|---|
| Chat message | Free on Premium | Official |
| Image | About 4 tokens | Third-party |
| Video clip | Not stated | None |
| Voice message | Not stated | None |
| Voice call (beta) | Not stated | None |
| New custom companion | Not stated | None |
| Extra tokens | About $0.10 each | Third-party |
At the third-party rate of about 4 tokens an image, 100 tokens ÷ 4 = about 25 images a month. The token store shows pack prices only after you sign in, and remaining tokens expire when your subscription ends.
What does a realistic month cost?
Here are three months on the 12-month plan, at $3.99 a month. The media figures use third-party rates, so treat them as estimates.
Chat only. You pay $3.99 a month for unlimited chat. The tokens go unused.
Chat and some photos. About 25 images use the 100 tokens. The month still costs $3.99.
Chat and heavy photos. 50 images need 50 × 4 = 200 tokens, which is 100 more than the plan includes. At about $0.10 a token, that is about $10. Total: $3.99 + $10 = about $13.99 a month, the same as the monthly plan’s regular price.
Video and calls are where the cost cannot be planned, because Candy AI does not publish their token cost.
What do you get for the money?
A low price for unlimited chat. At $3.99 a month on yearly billing, Candy AI is one of the cheapest ways to chat without limits on our companions desk. Only DreamGF’s first year costs less, at $44.28, and it renews at $88.56.
A detailed character builder. You set ethnicity, age range, eyes, hair, body, personality, voice and hobbies in one flow. It is the most detailed appearance builder in our companion comparison.
Images, voice and short video. Companions send images and voice messages. Voice calls are in beta, and short videos are made from generated images.
Written content rules. The blocked content policy bans CSAM, minor-like content, deepfakes, celebrity impersonation and illegal content.
A written refund rule. The window is narrow, but it is fixed: 24 hours, card payments, 20 tokens or fewer used.
What do you give up?
Media you can budget for. One pool of 100 tokens covers all media, and no action has a published cost.
Privacy. The privacy notice, revised on 19 October 2026, lists training AI models as a purpose and refers to de-identified interactions in dataset work. Account data is kept for up to 3 years after your last activity.
Firm age checks. The underage policy relies on a self-declaration of 18+. It says Candy AI may add more checks where local law requires them.
Long memory. Candy AI says companions remember your preferences, and Premium Plus adds 20 memory slots. Its help article says memory ties to the active chat. Kindroid and Nomi document far more.
A phone app. Candy AI is web only. The homepage says no installation is needed and you can add the site to your home screen.
A public review record. Trustpilot removed Candy AI’s profile for breaking its guidelines, according to Trustpilot.
How does Candy AI do on each dimension?
Here is the short verdict on each of our nine companion dimensions, with the facts behind it.
- Customization: strong. Ethnicity, age range, eyes, hair, body, personality, voice and hobbies, all in one builder.
- Memory: weak. Memory ties to the active chat, and only Premium Plus lists memory slots, 20 of them.
- Photos, voice and calls: fair. Images, voice messages, beta voice calls and short videos, all paid from the same small token pool.
- Content rules: good. A written blocked content policy that names minor-like content, deepfakes and celebrity impersonation.
- Credits and tokens: weak. 100 tokens a month, or 330 on Premium Plus, with no published cost per action.
- Privacy and training: weak. Chats may be used to train models, and account data stays for up to 3 years after you leave.
- Age verification: weak. A self-declaration at entry.
- Cancellation and refunds: fair. A fixed rule, but only 24 hours long, for card payments, with 20 tokens or fewer used.
- User reports: unknown. With the Trustpilot profile removed, there is no independent record to weigh.
The pattern is clear: Candy AI is strong on price and the builder, and weak on media budgeting, privacy and age checks. That is why it ranks sixth of seven on our desk, even with one of the lowest prices.
What payment methods does Candy AI accept?
The subscriptions page lists Apple Pay, Visa and Mastercard. The homepage also lists crypto, including BTC, ETH, USDC and Litecoin. The terms mention Pay by Bank in some countries. Charges show as EverAI on your bank statement, which the homepage describes as a neutral merchant name. Only card payments can be refunded, so pay by card if you may want your money back.
What are the refund and cancellation rules?
You can cancel auto-renewal at any time in Settings. Access continues to the end of the paid period. The terms, revised on 22 September 2026, set these refund rules:
- Subscriptions. Ask within 24 hours of payment. Requests are denied if you used more than 20 tokens. Only card payments are refundable.
- Token packs. The same 24 hours, but any token use denies the refund.
- EU and UK. A 14-day right of withdrawal on the first purchase, reduced for what you used. Renewals are not covered.
- Tokens at the end. Remaining tokens expire when the subscription ends and do not move to a new one.
Crypto payments fall outside the refund rule. Use the free account before you pay for a year.
Is Candy AI worth it compared with OurDream?
It depends on media. OurDream costs $119.88 a year, $72.00 more, but its homepage lists 1,000 dreamcoins a month and its help center publishes the price of every action, for example 50 coins a minute for voice calls. If you mostly chat, Candy AI is the better value. If you want photos, calls and video, OurDream gives more. Our Candy AI vs OurDream report compares them on every dimension.
What if you mainly want video?
Candy AI’s video is a perk of a companion plan, and it does not publish clip length, resolution or token cost per video. If video is the main thing you want, our Video desk’s top pick is Nureta. It turns a written story into a video of about 3 minutes with sound, at $1.29 per 5-second clip with no subscription. See Nureta vs Candy AI video for the full comparison.
Who is Candy AI worth it for?
Worth it if you mainly want to chat with a character you design and will pay yearly. At $47.88 a year, unlimited chat costs less than on almost any other app we compared.
Not worth it if you want many photos, calls or videos, a companion that remembers you across chats, a phone app, or chats kept out of model training. It is also poor value on the monthly plan, at $163.88 for a first year.
Consider instead Nomi for free chat with no card and memory at $59.99 a year, Kindroid for the most documented memory and live video calls, or OurDream for more media in the plan. Our Candy AI alternatives report compares six options side by side.
If you choose Candy AI, start with the free account, pay yearly by card, and note the renewal date.
Questions readers ask
Is Candy AI worth the money?
For chat, yes. The yearly plan costs $47.88, or $3.99 a month, with unlimited messages and a detailed character builder. For media, it is weaker: 100 tokens a month cover about 25 images at a third-party estimate of 4 tokens each, and Candy AI does not publish what video, voice messages or calls cost.
How much does Candy AI cost?
$3.99 a month on the 12-month plan (billed $47.88), $8.99 a month on the 3-month plan (billed $26.97), or $9.99 for the first month and $13.99 a month after that on the monthly plan. All plans renew automatically.
Is Candy AI free?
Only as a preview. A free account gets 5 messages, 1 custom character and 1 image. Unlimited chat, 18+ images, video and the 100 monthly tokens need a Premium plan.
Does Candy AI use my chats to train AI?
It may. Candy AI's privacy notice, revised on 19 October 2026, lists training AI models as a purpose and refers to de-identified interactions in dataset work. Account data is kept for up to 3 years after your last activity.
Can I get a refund from Candy AI?
Only within 24 hours of payment, only for card payments, and only if you used 20 tokens or fewer. Token packs are refundable within 24 hours only if no tokens were used. EU and UK users have a 14-day withdrawal right on the first purchase, reduced for what they used.
Is Candy AI safe to use?
It bills under the neutral name EverAI and accepts cards and crypto. The age check is a self-declaration, chats may be used to train AI models, and Trustpilot removed its profile for breaking its guidelines, according to Trustpilot. Weigh those points before you pay for a year.
Check log
The vendor pages we read, the date we read them and what they said. These are document checks of published pages.
| Date | Checked | Found |
|---|---|---|
| Price page (opens in new tab) | Price: $3.99/month billed yearly ($47.88) (Monthly $9.99 first month then $13.99; 3-month $26.97; Premium Plus tier adds tokens)Content rules: Subscriptions page lists 18+ images and videos on every Premium plan; bans CSAM, minor-like content, deepfakes, celebrity impersonation, illegal content. | |
| Help center (opens in new tab) | The help-center articles returned an error (HTTP 403) to our reader. The free-tier, token and Premium Plus figures are from the 23 Oct 2026 check. | |
| Terms, sections 9 and 10 (opens in new tab) | Terms revised 22 Sep 2026.Cancellation and refunds: Access to period end; refund only within 24 h, card payments, 20 tokens or fewer used; EU/UK 14-day right. | |
| Privacy notice (opens in new tab) | Notice revised 19 Oct 2026; lists training AI models as a purpose and de-identified interactions in dataset work.Privacy and training: Chats may be de-identified to train AI models; account data kept up to 3 years after last activity. | |
| Underage policy (opens in new tab) | Age verification: Self-declaration of 18+ at entry; may add more checks per local law. | |
| Help center: free users (opens in new tab) | Free tier: 5 messages, 1 custom character, 1 image | |
| Help center: tokens (opens in new tab) | Credits and tokens: 100 tokens/month (Premium Plus 330) for images, video, voice messages, calls, custom AIs; chat unlimited. | |
| Blocked content policy (opens in new tab) | Bans CSAM, minor-like content, deepfakes, celebrity impersonation, illegal content. |
Sources
- Candy AI: subscriptions page
- Candy AI: homepage and FAQ
- Candy AI: Terms of Service (sections 9 and 10)
- Candy AI: Privacy Notice
- Candy AI: Underage policy
- Candy AI: Blocked content policy
- Candy AI help: What is Premium Plus
- Candy AI help: What can I do with tokens
- Candy AI help: What can I do as a free user
- Candy AI help: memory
- Candy AI help: mobile app
- RoboRhythms: Candy AI pricing (third-party)
- Candy AI: Trustpilot (third-party)
How we compare: fixed dimensions per desk, cited sources, verdicts signed off by the editor-in-chief. Read the methodology.