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Tool fileDesk: Companions

Joi AI review

Quick answer

A large creator-made character library and third-party age verification, with extra charges for explicit messages.

Free: Basic access, limited. Paid: Not published.

Best for: Creator-based explicit chat.

At a glance

  • Platforms: Web
  • Allows: Sexually explicit chat, NSFW photos and videos, Licensed creator characters
  • Content rules: Explicit content allowed; bans CSAM, NCII, sexual content of real people without consent, presented-as-real rape.
  • Privacy and training: Data deleted on profile deletion; chargebacks may lead to disclosure of chats. Training: Not published.
  • Age verification: VerifyMyAge: email check, facial age estimation or government ID, depending on region.

Joi AI

Official site
joi.com
Free tier
Basic access, limitedTerms, checked
From
Not published (Premium billed monthly to yearly; Neurons bought separately; prices vary by region)Homepage and FAQ, checked
Best for
Creator-based explicit chat
Platforms
Web
Customization
User creates characters with look, personality, behavior and kinks.
Memory
FAQ says characters learn your preferences over time; no documented limits.
Photos, voice and calls
Photos and videos in chat, plus image and video generation. Voice: Not published.
Content rules
Explicit content allowed; bans CSAM, NCII, sexual content of real people without consent, presented-as-real rape.Terms, checked
Credits and tokens
Neurons pay for explicit messages (4 each), photos (up to 120) and videos (up to 1,900).Terms, checked
Privacy and training
Data deleted on profile deletion; chargebacks may lead to disclosure of chats. Training: Not published.
Age verification
VerifyMyAge: email check, facial age estimation or government ID, depending on region.
Cancellation and refunds
Cancel in settings; no refund for partial periods; 14-day refund only for fraud or one-time error.Refund and cancellation policy, checked
User reports
Trustpilot 3.9/5 from 263 reviews; complaints on image quality and Neuron costs (third-party).
Last checked
by Margot Vale

Strengths

  • Third-party age verification
  • Large character library
  • Higher Trustpilot rating than most peers (third-party)

Weaknesses

  • Explicit messages cost extra Neurons
  • Prices not published
  • Chats may be disclosed in chargebacks
  • Voice features not documented

Visit joi.com ↗

Our notes

Joi AI is a web platform for adult chat with AI characters, including licensed creator characters, with photos and videos. A Premium subscription is required for many features, and explicit messages and media cost Neurons. Age checks use VerifyMyAge.

Check log

The vendor pages we read, the date we read them and what they said. These are document checks of published pages.

Pages checked for Joi AI, newest first
DateCheckedFound
Homepage and FAQ No price published on this page. The FAQ no longer lists Neuron costs.Price: Not published (Premium billed monthly to yearly; Neurons bought separately; prices vary by region)
Terms Terms updated 4 Jun 2026. Section 3 names the free Basic plan, lists Neuron costs and says prices vary by region.Free tier: Basic access, limitedCredits and tokens: Neurons pay for explicit messages (4 each), photos (up to 120) and videos (up to 1,900).Content rules: Explicit content allowed; bans CSAM, NCII, sexual content of real people without consent, presented-as-real rape.
Refund and cancellation policy Cancellation and refunds: Cancel in settings; no refund for partial periods; 14-day refund only for fraud or one-time error.
Homepage and FAQ No price published on this pagePrice: Not published (Premium billed monthly to yearly; Neurons bought separately; prices vary by region)Free tier: Basic access, limitedCredits and tokens: Neurons pay for explicit messages (4 each), photos (up to 120) and videos (up to 1,900).
Refund and cancellation policy Cancellation and refunds: Cancel in settings; no refund for partial periods; 14-day refund only for fraud or one-time error.
Terms Content rules: Explicit content allowed; bans CSAM, NCII, sexual content of real people without consent, presented-as-real rape.

Sources

  1. Joi homepage and FAQ
  2. Terms of Service
  3. Privacy Policy
  4. Refund and cancellation policy
  5. Help: age verification
  6. Trustpilot (third-party)

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